Security & compliance
Your data handled like in a medical device.
Protection, confidentiality and compliance with European regulations: the foundation of every Dentra tool.
How we protect your data
Security at every layer
Encrypted data
Information is encrypted in transit and at rest.
Data in Europe
Infrastructure in the European Union, with EU data residency.
Protected access
Multi-factor authentication and logged access.
Privacy by design
GDPR-compliant: DPO appointed, records kept and rights guaranteed.
Compliant supply chain
Prescription and design compliant with MDR 2017/745 requirements; production takes place at laboratories registered with the Italian Ministry of Health.
Transparent AI
AI assists but does not decide or design. AI-generated images carry an «AI» mark and are disclosed at the bottom of every page.
Your rights
You stay in control
European regulation grants you specific rights over your data. You can exercise them at any time, free of charge.
Access
Know which data we process and receive a copy.
Rectification
Correct inaccurate or incomplete data.
Erasure
Request removal of your data (right to be forgotten).
Restriction
Temporarily suspend processing.
Portability
Receive your data in a reusable format.
Objection
Object to certain processing activities.
To exercise a right, write to
[email protected]We respond within 30 days, as required by the regulation.
Incident response
If something goes wrong, we act immediately
We have defined procedures to detect, log and handle any possible data breach.
Detection & log
Every suspicious event is assessed and recorded in a dedicated register.
Notifying authorities
For a significant breach, we notify the supervisory authority within 72 hours, as required by the regulation.
Informing you
If the breach may put you at high risk, we inform you without undue delay.
Corrective measures
We act to contain the impact and prevent it from happening again.