Security & compliance

Your data handled like in a medical device.

Protection, confidentiality and compliance with European regulations: the foundation of every Dentra tool.

GDPR compliant
Data in Europe
Medical device
Encrypted data
Protected access
DPO appointed
AI transparency
Technical cookies only
Ministry of Health
How we protect your data

Security at every layer

Encrypted data

Information is encrypted in transit and at rest.

Data in Europe

Infrastructure in the European Union, with EU data residency.

Protected access

Multi-factor authentication and logged access.

Privacy by design

GDPR-compliant: DPO appointed, records kept and rights guaranteed.

Medical device

Prescription and MDR 2017/745 conformity; lab registered with the Ministry of Health.

Transparent AI

AI assists but does not decide or design: full transparency.

Your rights

You stay in control

European regulation grants you specific rights over your data. You can exercise them at any time, free of charge.

Access

Know which data we process and receive a copy.

Rectification

Correct inaccurate or incomplete data.

Erasure

Request removal of your data (right to be forgotten).

Restriction

Temporarily suspend processing.

Portability

Receive your data in a reusable format.

Objection

Object to certain processing activities.

To exercise a right, write to [email protected]We respond within 30 days, as required by the regulation.

Incident response

If something goes wrong, we act immediately

We have defined procedures to detect, log and handle any possible data breach.

Detection & log

Every suspicious event is assessed and recorded in a dedicated register.

Notifying authorities

For a significant breach, we notify the supervisory authority within 72 hours, as required by the regulation.

Informing you

If the breach may put you at high risk, we inform you without undue delay.

Corrective measures

We act to contain the impact and prevent it from happening again.