Plans and the Oralsnap app

The three levels

You'll find the same table in the workbench, at the top right: without an account the button says “Create an account”, with an account it shows your plan. On a phone that button isn't there: you'll find the plans in Extensions.

Oralsnap plans

For a model without logos any Oralsnap plan will do, even the cheapest. What each plan adds inside the app is decided by the Oralsnap app.

The prices above are what you pay when you buy the plan from Dentra, excluding VAT, which is added when it's due. You can also buy the plan in the Oralsnap app, at the price the app shows you: Oralsnap Model recognises it when you signed in to the app with “Sign in with Dentra”.

Buying the plan from Dentra

1. 1

   Open Extensions

   From your account go to Extensions and open the Oralsnap card.

2. 2

   Connect your Oralsnap account

   If you haven't yet, follow the steps in the chapter below: plans only appear once the account is connected.

3. 3

   Choose the plan

   Under “Oralsnap plans” choose “Monthly” or “Yearly”, then press “Activate” on the plan you want.

You also need complete billing details and active direct debit: if something's missing, pressing “Activate” opens the window to complete it. You'll find the same plans in the workbench, from the button at the top right: from there too, buying only works if you've already signed in to the app with “Sign in with Dentra”. If you've already bought a plan inside the app, you don't need to buy it again from Dentra.

Invoice, switching and cancelling

• When you buy from Dentra you pay nothing at that moment: the fee comes in your end-of-month invoice, with the same direct debit as everything else.
• “Monthly”: in the first month you only pay for the days left, then the plan renews by itself every month.
• “Yearly”: the whole year goes into the end-of-month invoice, and after twelve months the plan renews by itself.
• To change level use “Switch to”: the new plan starts straight away. If you leave a monthly plan, the month is split by days between the old one and the new one.
• To cancel use “Back to free”: the plan stays active until the date you see next to it, and the current period is still paid. After that, models come out with the logos again.
• If you bought the plan in the app, renewal and cancellation are handled on your phone: from Dentra you can only see it.

The Oralsnap app on your phone

Oralsnap is the app for dental practices and laboratories, for iPhone and Android: it collects patients and clinical photos and recognises work in progress with an NFC label when you hold the phone close. It's a free download; advanced features and team management are paid. It's a separate service from Dentra, with its own account and its own terms.

1. 1

   Open the Oralsnap card

   In Extensions open the Oralsnap card.

2. 2

   Download the app

   Download Oralsnap on your phone, if you don't have it already.

3. 3

   Sign in with Dentra

   In the app choose “Sign in with Dentra”: your practice connects by itself, with no codes. As soon as you're in the app, the Dentra page notices by itself. If nothing happens after a few minutes, reload the page.

To disconnect it, press “Disconnect” on the Oralsnap card in Extensions and confirm. You can reconnect it whenever you like, and the work already sent to the app stays yours.

Sending a case to Oralsnap

From a Dentra Core order page, “Send to Oralsnap” sends the case to the patient's record in your app, with the photos and the order's files; the delivery files only go once the job is delivered and can be downloaded. With the app connected you'll find it in every order, even a brand new one, so you can see the case moving forward; if you haven't connected it yet, delivered orders have “Connect Oralsnap”, which takes you through connecting it and then to sending.

1. 1

   Press “Send to Oralsnap”

   Below the button you see what is sent and where it goes.

2. 2

   Decide about the patient's name

   Tick “Also send the patient's first and last name.” if you want them to arrive. Leave it empty and only the code is sent, and you'll match it to a patient in the app.

3. 3

   Confirm

   Press “Confirm and send”. Each order is sent only once: afterwards, in place of the button you read where the case stands.

With the app connected you can decide this already when you send the order: in the summary you'll find the tick box “Send this case to Oralsnap too”, already ticked. The case appears in the app and moves forward by itself until delivered; the patient's first and last name aren't sent, the code is.

Frequently asked questions